Enterprise Managed Services
White-glove service from Tego
Tego’s Enterprise Managed Services are purpose-built to support IT departments by offloading complexity, freeing up internal teams, and delivering operational excellence at scale. We combine white-glove service, deep engineering expertise, and trusted technologies to manage and monitor even the most complex, multi-vendor environments—so your team can focus on what drives the business forward.
Tego’s enterprise managed services aren't just reactive—they’re strategic. We align with your goals, your infrastructure, and your IT team to deliver seamless, secure operations without the overhead.
Tego’s enterprise managed services aren't just reactive—they’re strategic. We align with your goals, your infrastructure, and your IT team to deliver seamless, secure operations without the overhead.
Flat per-device fee: Predictable, scalable cost structure that flexes with your business.
Tiered pricing structure: Choose the right level of support for your workloads, from essential monitoring to full-stack management.
Reliable Monitoring & Support: Reliable, around-the-clock visibility and response from seasoned professionals.
We work with best-in-class partners to provide cutting-edge technology for your environment.
Key Benefits
01
Less Distractions
Reduce distractions and time spent remediating hardware failures, and applying firmware updates
02
Increase Focus
Free up your precious internal resources to support your business in other ways
03
Improve Security
Operate more securely and with greater uptime by staying current on firmware
Flexible Plans
Service Levels
A tiered pricing structure with three different SLAs allows you to align the service level from Tego to the business criticality of the asset.
Reactive
Basic monitoring and support on an as-needed basis, with 9 AM – 5 PM US ET availability. Designed for organizations that prefer to manage their infrastructure internally but require expert assistance when issues arise.
Proactive
Comprehensive management including proactive monitoring, planning, and execution of maintenance tasks during business hours (8 AM – 8 PM US ET). Offers enhanced monitoring and management for production and non-production assets.
Priority
Offers the same comprehensive management as the Proactive Level but with 24/7/365 coverage. Designed for mission-critical environments that require constant attention and rapid response times.